

magicJack offers magicIN and magicOUT services that can be purchased individually (one-way) or together (two-way). MagicJack offers one-way and two-way subscriptions to allow our customers the option to select the service that best meets their needs.

If you continue to receive telemarketing calls after 31 days have passed, you can file a complaint on the website. Most telemarketers will not call your number once it has been on the registry for 31 days. We recommend that you register your magicJack telephone number(s) on the National Do Not Call Registry (found at The National Do Not Call Registry allows you to opt out of receiving telemarketing. Remove a Number from the Call Block List: Click the “–” (minus) icon in the Add/Remove column to remove the associated telephone number.Add or Change a Nickname and click Update.

Click the Edit List option to view the full list of blocked numbers.Note: To unblock a blocked Phone number, you will need to login to magicJack account portal at my. and follow the below listed steps. On the Call Details screen, tap on Block to add that number to block list.Tap on the phone number for Android or tap on information icon for iOS, to see the Call Details screen Navigate to Call logs tab on the magicApp.Login to your magicApp on your Android/iOS device.If you are using magicApp on Android/iOS device, you can directly add a Phone number to block list from magicApp. To add a number, enter the 10-digit phone number you would like to block.The Call Block List column displays all of your currently-blocked numbers, as well as an option to add additional numbers.

Confirm you have enabled Call Blocking (feature is on).Hover your mouse over the Call Features tab.When a telephone number on your blocked number list attempts to contact you, they will receive a busy signal, and your phone will not ring. You can easily block up to 99 telephone numbers. Yes, call blocking is available with magicJack. Visit on your computer and follow the on-screen instructions.If you DO NOT see the button and are on a Windows computer please open the file explorer by pressing on your keyboard Windows+E, locate the option that says “magicJack” under the CD/DVD section and run “autorun.exe” Click on the button “Start magicJack”.Plug your magicJack into a USB port on your computer.Connect the provided USB extension to your magicJack.IMPORTANT: Your computer, tablet, or smartphone MUST be connected to the same network as the magicJack to complete the registration process. Visit on your computer, tablet or smartphone and follow the on-screen instructions.Plug your magicJack into a power outlet.Connect the power adapter to your magicJack USB.Plug your phone into the port labeled “PHONE” on your magicJack.Plug the provided Ethernet cord into the port labeled “INTERNET” on your magicJack.
